Webhook Actions
A webhook action defines what happens after a trigger fires. You can attach as many actions as you need to a single trigger, and each action can be independently enabled or disabled.
Action types
Section titled “Action types”Apptoto makes an HTTP POST request to a URL you specify, sending a JSON payload with data about the event that fired the trigger. Use this to:
- Push data into your own server or application
- Trigger a Zapier zap
- Notify a Slack channel via an incoming webhook URL
- Update records in a CRM or external database
How it works: Select Send webhook notification as the action type and enter your endpoint URL. Apptoto will POST a JSON body to that URL every time the trigger fires.
Apptoto sends an SMS message to a phone number you specify. Use this to:
- Alert staff when a participant cancels or confirms
- Notify a manager when a booking is submitted
- Send yourself a text when a message fails to deliver
How it works: Select Send SMS as the action type, enter the recipient phone number, and write your message body.
Apptoto sends an email to one or more recipients you configure. Use this to:
- Notify a team inbox when an appointment is modified
- Send a customized follow-up to a staff member when a participant’s state changes
- Alert your billing team when a booking request is completed
How it works: Select Email as the action type, specify recipients, and customize the subject and body.
You can add as many webhook actions to respond to a trigger as needed.
Upon creating a webhook action, you can view instances of it running and results for each time it executes. Like triggers, you can individually disable webhook actions to temporarily stop their activity.