Webhook Actions
A webhook action is the Do this part of a webhook — what happens after the event you chose. Each webhook has one action. To do several things for the same event, add a webhook for each one.
Action types
Section titled “Action types”Apptoto makes an HTTP POST request to a URL you specify, sending a JSON payload with data about the event that happened. Use this to:
- Push data into your own server or application
- Trigger a Zapier zap
- Notify a Slack channel via an incoming webhook URL
- Update records in a CRM or external database
How it works: Under Do this, select Send to a URL (webhook) and enter your URL. Apptoto will POST a JSON body to that URL every time the event happens.
Apptoto sends an SMS message to a phone number you specify. Use this to:
- Alert staff when a participant cancels or confirms
- Notify a manager when a booking is submitted
- Send yourself a text when a message fails to deliver
How it works: Under Do this, select Send a text message, enter the recipient phone number, and write your message. This option only appears when text notifications are turned on for your account.
Apptoto sends an email to one or more recipients you configure. Use this to:
- Notify a team inbox when an appointment is modified
- Send a customized follow-up to a staff member when a participant’s state changes
- Alert your billing team when a booking request is completed
How it works: Under Do this, select Send an email, choose who gets it, and customize the subject and message.
Every webhook keeps a delivery log, so you can see each time it ran and whether it succeeded. Click the log button next to a webhook in the list to open it. You can also turn a webhook off at any time without deleting it.