Confirmation Page (fka "Booking Actions")

Choose where clients land after booking — a custom page/message, the Appointment Page, or a redirect URL.

After a client or patient books an appointment with you, you can direct them to one of three places via the Booking Page > Confirmation Page tab. Choose where to send a user after they submit a appointment booking with you.

Show Template

If you want to create a custom confirmation page and message to display to your clients or patients after they book an appointment, use Show Template. A template editor will appear, allowing you to customize and preview your confirmation page.

edit after booking email template

Show Appointment Page

When you select this option, the client will be shown the Appointment Page for the appointment. To configure the appointment page, head over to the Settings > Appointment Pages tab. An example of an appointment page is below:

The appointment page displays after a client requests an appointment with your company.

Redirecting to URL

Instead of showing the client the Appointment Page, you can redirect them to a URL, such as your website. Select Redirect to URL and enter your unique URL in the Redirect URL field.

redirect a client to a URL after booking instead of the appointment page

Note that you can use the same fields that you can use in the booking appointment templates as appended parameters (following ?) to your URL.

Reschedule Options

Each of the three after-booking actions presents you with the option to “Allow clients to pick a new time if they click reschedule.” Leaving this enabled will allow the client to book a new time if they need to move their appointment. If you deselect this option, you will simply be notified the customer would like to reschedule and you will need to reach out to them directly.