Auto Messages
Auto Messages are the engine of Apptoto — SMS, email, and call templates that send automatically based on appointment timing rules.
Auto Messages are Apptoto’s automated message sequences. You manage them in Messaging > Appointment Auto Messages. Apptoto supports SMS, voice call, and email — all available for reminders, booking confirmations, and follow-ups.
Message purposes
Section titled “Message purposes”Every auto message has a purpose that determines when it is sent:
| Purpose | When it sends | Default client actions |
|---|---|---|
| Reminder | Before appointment start time | Confirm, Cancel or Reschedule (show all/limit options via Auto Messages > Advanced Settings) |
| Booking | After the appointment is added to your calendar | Accept or Decline |
| Followup | After the appointment end time | None (customizable) |