Tips and resources to help you make the most out of automated appointment reminders, scheduling, and more.
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Calling No-Show Clients: Making the Call vs. Moving On
No-shows. Two simple words that send a wave of frustration through any owner or employee of an appointment-based business. Whether you’re running a medical practice, a beauty salon, or a consultancy, the impact of a missed appointment is more than just a minor inconvenience. It’s lost revenue, wasted time, and a hit to your carefully…
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How to Send SMS Reminders for Outlook Calendar Appointments
If you’re like many business professionals, Microsoft Outlook is your daily companion. You rely on the calendar to help manage your busy schedule and keep track of your appointments. But…
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Crafting an Appointment Cancellation Policy that Works (+ Templates)
“There’s just no way I’m going to make my appointment today,” mentions your client. Looking at the clock, you think to yourself that it would have been helpful to know…
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Use Segmented Message Blasts to Drive More Appointments
Why do some SMS and email campaigns fail to make an impact while others seem to hit the bullseye? The answer lies in segmentation. Rather than blasting your entire client…
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Stop Losing New Clients to Competitors: A Guide to Lead Routing
Capturing and routing leads effectively can be the difference between thriving and merely surviving for appointment-based businesses. When a prospective client reaches out, they might not be ready to book…
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How Businesses Can Help Ease Clients’ Appointment Anxiety
Ever find yourself dialing up Mom or Dad, hoping they’ll work their magic and book an upcoming appointment for you, only to hear them say, “Time to do it yourself,…
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Score More 5⭐ Client Reviews with Automated Text & Email Requests
Imagine scrolling on your phone, searching for a new hair salon or primary care physician. What’s the first thing you scan before you click a single link to learn more?…
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8 Text Message Templates for Rescheduling Appointments Stress-Free
Life is unpredictable. You might catch the flu, an employee’s car could break down on the way to work, or a pipe might burst in your office. When you run…
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SMS Appointment Reminders Dos and Don’ts: 10 Tips for Success
Missed appointments cost businesses time and money; a lot of time and money. Research has shown that companies that make over $120,000 annually lose more than 20% of their revenue…
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Get Started with SMS Marketing: Drive Appointment Bookings & Delight Customers
Chances are, in the last few months, you’ve received a text message (or ten) from a company you previously bought from promoting a new deal or special. You know, the…
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How Appointment Confirmation Software Reduces No-Shows & Grows Revenue
Picture this: You’re a business owner with a day packed full of back-to-back client appointments. Your first appointment shows, but as the minutes tick by before your next, you notice…
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How CPAs Can Leverage Appointment Management Software Year Round
As a CPA, you’re well-acquainted with the crush tax season. The looming deadlines, the flurry of appointments—it’s a time when your appointment management system becomes a lifeline. But what happens…
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Sending Google Calendar Text Message Reminders: A Step-by-Step Guide
Are you truly maximizing everything your Google Calendar can do to stay ahead of your schedule? Google Calendar is great for meticulously planning your days personally and professionally. But, if…
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Salesforce Appointment Booking: A Guide to Smarter Scheduling
Salesforce Scheduler is a powerful meeting scheduling tool that businesses use to streamline online appointment booking for customers and team members alike. However, when it comes to getting clients not…
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12 Dental Appointment Reminder Templates That Help Eliminate No-Shows
Working at a busy dental practice requires administrative team members to have expert-level multitasking skills. There is a constant flow of patients to check in, appointments to schedule or reschedule,…
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How to Add SMS Messaging for Salesforce
It can feel maddening when you reach out to prospective or current clients (sometimes multiple times) only to hear crickets in response. Whether you’re trying to connect with someone about…
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The Practical Guide to Email Appointment Reminders for Businesses
Put yourself in your client’s shoes: You’re juggling a dozen projects at home or work, your phone is buzzing with texts, and today is the day everyone calls you for…
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Upgrade Your Salesforce Calendar: 11-Step Guide to Automating Appointment Management with Apptoto
If you run or work for an appointment-based business, you understand the value of time. Every minute on your calendar is an opportunity to employ your expert skills, do the…
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Craft Personalized Appointment Reminder Texts for Every Client with Automation
Establishing meaningful relationships with your clients has never been more vital for appointment-based businesses. In today’s market, consumers have dozens of options available for just about any service, all just…
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7 Key Features Your Appointment Scheduling Tool Must Have
When hunting for business software, it’s easy to get excited when you come across what seems like the perfect solution. The tool ticks all your boxes, the price is within…
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10 Online Scheduling Best Practices that Help Boost Appointment Bookings
A great online booking experience probably won’t catch your attention the first time you schedule an appointment with a new business, but a bad experience definitely will. When a business…
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Track Appointment Booking Conversions: Integrating Google Ads, GA4 & Apptoto
Are you harnessing the full potential of your website when it comes to driving appointments for your business? You know your company needs to have a website that highlights your…
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Grow Appointment Bookings with Scheduling Software for Businesses
Businesses face twin challenges in the current economic environment: changing customer buying behaviors and tighter budgets. People are not only looking for more value from what they purchase, but they…
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Apptoto vs. Google Appointment Scheduling for Businesses
Online appointment scheduling has transformed how we book appointments with our dentists, doctors, hair stylists, and even auto mechanics. So much so that nearly 70% of people now prefer to…
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How to Send Appointment Reminder Text Messages That Don’t Annoy Clients
An appointment reminder text message is a great way to show your clients, patients, or colleagues that you value their time and that they’re important to you. This is also…
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5 Ways to Book More Appointments for Your Business
For a business to thrive, its owners and employees must constantly look for ways to meet and exceed their customers’ expectations. For appointment-based businesses, a simple way to reduce the…
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The Beauty of Automated Appointment Reminders
As the business world becomes more competitive, there’s a need to do more with less time. In every industry, including healthcare, making every second count is now a key competitive…
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How to Send HIPAA-Compliant Text Messages using Apptoto
One method healthcare providers use to connect with their patients is by sending appointment reminders. The challenge then becomes ensuring those reminders align with the requirements spelled out in the…
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Improve Customer Satisfaction by Sending Appointment Reminders
Appointment reminders are valuable in ensuring your business provides great customer satisfaction. Often, the stress of making and keeping appointments can interfere with employees’ ability to offer good customer service.…
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Top 3 Reasons To Start Using Online Payments With Apptoto
It’s time to start using online payments. However, we know that adding a new step to your workflow can feel overwhelming. That’s why we are here to help. Let’s break…
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Online Appointment Booking Is a Game Changer for Busy People
Stuck in a Rut? Online Booking May Be Just What You Need In our fast-paced world, getting overwhelmed with work, personal life, and everything in between happens easily. You may…
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Gift Yourself More Bookings with Holiday Appointment Reminders
We all know how busy it can be during the holidays. In addition to life’s usual busyness, adding holiday parties, shopping, baking, and other festivities to the list and keeping…
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Advantages of Appointment Reminders: Save Time & Boost Bookings
In the age of digital distraction, it is essential that busy people have a proven way to remind them about appointments. The advantages of automated appointment reminders to inform clients…
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Why Retailers Need SMS Reminders
From managers to associates, suppliers to your sales team, and partners to customers, the range of people who need to share information in a retail environment can easily become overwhelming.…
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Do you ask clients for reviews? If not, it’s time to start
Why should I ask clients for reviews? If you don’t already, it’s time to start asking clients for reviews. 98% of customers read reviews before making a purchase. Not only…
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Apptoto Campaigns Help Streamline Covid-19 Vaccination Scheduling
For many adults in this country and around the world, the process of signing up and scheduling our COVID-19 vaccination appointments has been challenging, to say the least! We have…
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How to Use Apptoto Campaigns for Covid-19 Vaccination Scheduling
Managing the complexities of scheduling COVID-19 vaccines according to the CDC’s precise guidelines is no easy feat. But Carvajal Pharmacy in San Antonio, Texas, is one of Apptoto’s clients using…
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Enhance your messaging with attachments and emoticons
Apptoto has made it easier than ever to customize and personalize your customer messages with attachments, photos, and emoticons. Files and photos can be attached to appointment reminder messages, appointment follow-up…
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Helping Appointment Based Businesses Recover After COVID
Appointment-based businesses were some of the hardest hit during the worldwide COVID-19 economic shutdown. Now, as the world begins to re-open, it’s important that you (as the owner of manager…
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Set your Retail Store up for Success with Appointment Scheduling
Whether you want to limit the number of customers in your store at any given time or want to provide a 1-on-1 shopping experience, Apptoto has you covered. When you…
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Increase Telehealth Appointment Attendance with Reminder Messages
News is changing by the minute, and so is the world of healthcare. During the COVID-19 nationwide public health emergency, doctor’s visits have shifted from in-office appointments to telehealth. The…
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3 Common Appointment Reminder Mistakes And How To Fix Them
While it may not feel like it, making mistakes when sending out appointment reminders is a common problem. So don’t worry, you’re in good company. Many appointment-based businesses treat reminders…
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How to Increase Client Appointments with an Online Scheduling Tool
2019 marked the first year that US consumers spent more time on their mobile devices than watching TV. Surprisingly, many appointment-based businesses are still investing in television ads. However, many…
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4 Ways To Improve Text Appointment Reminders to Clients
Did you know 62% of no-shows occur simply because clients forget their appointments? We get it. People are busy. Combat forgetfulness with a text message appointment reminder strategy that works.…
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Should I Send Text or Voice Reminders to My Clients?
Sending appointment reminders to your clients is a necessity in today’s busy world. 62% of no-shows occur simply because your client forgot. To combat forgetfulness, send timely appointment reminders with…
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5 Holiday Campaigns to Boost Your Appointment Bookings
Christmas in October? It might have been over a month ago when department stores started displaying their Christmas wares, but if you haven’t started prepping your business for the holidays,…
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How CPAs Can Use Text Messages for Appointment Scheduling
Starting in the fall, tax firms and CPAs start gearing up for their busiest time: the upcoming tax season. Don’t waste time reaching out individually to remind your clients to…
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87 Appointment Reminder Templates to Send Your Clients
You’re a business owner, not a copywriter. Rather than waste cycles trying to craft the perfect copy for your text or email appointment reminders, just use these 87 industry-specific appointment…
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21 Home Service Text Appointment Reminder Examples
Running your own home services company is tough. As a business owner, you wear many hats each day, like marketing, sales, foreman, accountant, and office administrator. What if you could…
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7 Auto Service Appointment Reminders for your Automotive Shop
Save Time with Automotive Services Software Reduce late arrivals and no-shows with Apptoto’s automotive service scheduling software. With Apptoto, send your customers quick appointment reminders via text, phone call, or…
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Remind and Recall: 16 Patient Appointment Reminder Templates
Did you know that your patients prefer text message appointment reminders? Patient text message reminders have a 30% higher confirmation rate than phone calls and a whopping 150% higher confirmation…
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14 Spa and Hair Appointment Reminder Templates for the Modern Client
Missing a hair or spa appointment that you’ve been looking forward to for days, weeks, even months (hello, balayage, we’re looking at you) is the worst. Especially when that appointment…
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9 Therapy Appointment Reminder Templates to Improve Patient Communication
Your patients have a lot on their minds, which makes it easy to forget things. As a result, they may miss their sessions, costing you time and money. Unfortunately, missed…
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How to Text Appointment Reminders to Your Clients
You run your own business. That means you have plenty of things to worry about, but reminding your clients when and where to show up shouldn’t be one of them.…
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How To Use Apptoto’s Zapier Integration to Add Appointments to Google Sheets
Many of our clients manage their appointment-based business through Google Sheets. This can be a quick and easy way to keep all of your appointments in one place, especially if…
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Three Tasks to Streamline Using Zapier and Apptoto Automation
The “Internet of Things” is a household phrase these days. You can automate anything from your home security system to your morning coffee with the touch of a button. Automation…
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Appointment Reminders and Regulatory Compliance: FCC and TCPA
Apptoto cannot provide legal advice. However, we feel it’s important to inform our users of the Federal Communications Commission (FCC) and Telephone Consumer Protection Act (TCPA) regulations surrounding automated appointment…
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Staff Messaging with Apptoto’s “To: Field” feature
We all know now just how powerful and flexible Apptoto’s automated messages are for reminding clients about appointments, but what if you or your staff also need to receive reminder…
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Feature Update: Apptoto Voice Call Message Enhancements
If you’ve used the compose button on the Agenda or Inbox/Outbox view lately, then you’ve noticed that you can now send Voice Call messages to one or more recipients easily…
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Calm the Calendar Chaos: A Comparison of 8 Top Appointment Scheduling Apps [2024]
A Side-by-Side Comparison of 8 Appointment Scheduling Apps in 2024 Just a few years ago, businesses thought that offering online appointment scheduling to customers was more of a “nice-to-have” than…
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3 Ways Proper Scheduling Can Help You Nail Your Sales Pitch
Picture this: Your ideal sales scenario. Think about the time you need to prepare, the optimal setting, and the model client. Are you seeing it? The friendly banter, the clever…
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How Text Appointment Reminders & Confirmations are Changing Business for the Better
Want to know the one thing less convenient than leaving a detailed appointment reminder voicemail? The answer is taking time out of your busy day to listen to that voicemail…
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5 Benefits of Personalized Appointment Reminders for Law Firms
1. Fewer No-Shows & Last-Minute Cancellations Avoid same-day cancellations and no-shows by notifying your clients about their upcoming appointments using friendly, personalized appointment reminders. With an appointment reminder service like…
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Reduce “No-Shows” with an Appointment Reminder Service
If you’ve ever had the displeasure of preparing for an appointment, gathering your documents, and making your way to the meeting only to find yourself idling in wait, you know…
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Staying Connected with Family Using Call Reminders
It’s always fun to see our clients making use of Apptoto in unique and creative ways. Most of our readers/users know us as simply an Appointment Reminder system. However, Apptoto…
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Uncover Appointment & Client Insights with Apptoto Search
Apptoto has released a very powerful search feature that allows you to search for customers, confirmed appointments, no-shows, and custom fields, with robust reporting and messaging capabilities. How Can You…
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Expect the Unexpected: A Playbook for Handling Unpredictable Schedule Changes
No matter where you live, you’ve probably experienced erratic weather patterns over the last few years that have completely changed your entire schedule/day last minute. In the U.S., changing weather…
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Understanding CAN-SPAM: U.S. Commercial Message Regulation
Now going on its 15th year as law, the 2003 CAN-SPAM Act was originally signed by George W. Bush. As the internet, online businesses, and online marketing were growing, the…
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How to Turn Complex Calendars into a Sleek Patient Scheduling Process
Whether your practice books 20-minute, 30-minute, or 90-minute appointments, there are common challenges and hurdles that come with booking, managing, and coordinating time between your business, its providers, and each…
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Survey Finds Businesses Sharply Reduce No-Shows with Apptoto
We recently conducted a survey of nearly 200 businesses using Apptoto to get feedback on how well we’re doing and to get insight that will drive our future priorities. We…
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Canada’s Anti-Spam Law (CASL): Stay Compliant & Avoid Costly Fines
On July 1, 2014, a sweeping piece of legislation called Canada’s Anti-Spam Legislation (CASL) went into effect. After a three-year grace period, it’s now time to comply. Canadian businesses—or any…
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Tips and Tricks From Apptoto Customer Support
Our nimble customer support team is here to help you get the most out of Apptoto! We sat down with Jessica, one of our account executives/support specialists, to get the…
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Creating an Intake Process that Benefit Both the Business & Client
For almost any kind of business, the client intake process is a critical component of building relationships. How customers and clients feel when they first enter into a relationship with…
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Tips and Tools for Structuring Your Veterinary Business
Most veterinarians choose their career path because of their love for animals. They want the opportunity to do something meaningful and helpful. But in order to make that dream happen,…
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The Anatomy of a Successful Appointment Cancellation Policy
If you run a business that relies on appointments, then you’re all too familiar with the frustration of no-shows and late arrivals. It can create a huge strain on your…
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The Simple Tool for Reducing Missed Therapy Appointments
As a therapist, you’ve dedicated your professional life to supporting others. You know your education and skills will likely benefit them greatly, but it’s not always an easy or short…
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Getting the time right (dealing with multiple time zones)
It goes without saying that appointment reminders should say the right time, or else you risk hurting your business as opposed to helping. Sometimes, getting the time right can actually…
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How-To: Schedule Appointment Reminders using Apptoto
There are multiple ways to schedule appointment reminders using Apptoto once you’ve connected your calendar. Approach #1) Manually Apptoto allows you to schedule reminders manually through the Apptoto appointments interface.…