No-shows. Two simple words that send a wave of frustration through any owner or employee of an appointment-based business. Whether you’re running a medical practice, a beauty salon, or a…

If you’re like many business professionals, Microsoft Outlook is your daily companion. You rely on the calendar to help manage your busy schedule and keep track of your appointments. But…

“There’s just no way I’m going to make my appointment today,” mentions your client. Looking at the clock, you think to yourself that it would have been helpful to know…

Why do some SMS and email campaigns fail to make an impact while others seem to hit the bullseye? The answer lies in segmentation. Rather than blasting your entire client…

Capturing and routing leads effectively can be the difference between thriving and merely surviving for appointment-based businesses. When a prospective client reaches out, they might not be ready to book…

Ever find yourself dialing up Mom or Dad, hoping they’ll work their magic and book an upcoming appointment for you, only to hear them say, “Time to do it yourself,…

Imagine scrolling on your phone, searching for a new hair salon or primary care physician. What’s the first thing you scan before you click a single link to learn more?…

Life is unpredictable. You might catch the flu, an employee’s car could break down on the way to work, or a pipe might burst in your office.  When you run…

Missed appointments cost businesses time and money; a lot of time and money. Research has shown that companies that make over $120,000 annually lose more than 20% of their revenue…

Picture this: You’re a business owner with a day packed full of back-to-back client appointments. Your first appointment shows, but as the minutes tick by before your next, you notice…

As a CPA, you’re well-acquainted with the crush tax season. The looming deadlines, the flurry of appointments—it’s a time when your appointment management system becomes a lifeline. But what happens…

Are you truly maximizing everything your Google Calendar can do to stay ahead of your schedule? Google Calendar is great for meticulously planning your days personally and professionally. But, if…

Salesforce Scheduler is a powerful meeting scheduling tool that businesses use to streamline online appointment booking for customers and team members alike. However, when it comes to getting clients not…

Working at a busy dental practice requires administrative team members to have expert-level multitasking skills. There is a constant flow of patients to check in, appointments to schedule or reschedule,…

It can feel maddening when you reach out to prospective or current clients (sometimes multiple times) only to hear crickets in response. Whether you’re trying to connect with someone about…

Put yourself in your client’s shoes: You’re juggling a dozen projects at home or work, your phone is buzzing with texts, and today is the day everyone calls you for…

If you run or work for an appointment-based business, you understand the value of time. Every minute on your calendar is an opportunity to employ your expert skills, do the…

Establishing meaningful relationships with your clients has never been more vital for appointment-based businesses. In today’s market, consumers have dozens of options available for just about any service, all just…

When hunting for business software, it’s easy to get excited when you come across what seems like the perfect solution. The tool ticks all your boxes, the price is within…

A great online booking experience probably won’t catch your attention the first time you schedule an appointment with a new business, but a bad experience definitely will. When a business…

Are you harnessing the full potential of your website when it comes to driving appointments for your business? You know your company needs to have a website that highlights your…

Businesses face twin challenges in the current economic environment: changing customer buying behaviors and tighter budgets. People are not only looking for more value from what they purchase, but they…

Online appointment scheduling has transformed how we book appointments with our dentists, doctors, hair stylists, and even auto mechanics. So much so that nearly 70% of people now prefer to…