Apptoto’s Reputation Management tool empowers businesses to grow their online presence by turning positive customer experiences into valuable online reviews.
Reviews help potential customers gauge the quality of a company’s services, build trust, and reduce uncertainty, which often influences their decision to book an appointment.
Positive reviews improve a business’s reputation and boost its visibility on review site search results, as platforms prioritize highly-rated businesses. By proactively gathering reviews, companies can build social proof, attract new clients, and stand out in competitive markets.
Apptoto’s Reputation Management tool automates collecting reviews from your clients after their appointments. The tool strategically flags lower ratings (1-3) for direct follow-up by your team, while higher ratings (4-5) are directed to your preferred review site to leave their feedback publicly.
To start using Reputation Management, navigate to the new Reputation tab in Apptoto’s left-side navigation menu. Then, follow the steps outlined in our Automated Review Requests help article.