Knowledge Base

⌘K
  1. Home
  2. Docs
  3. Knowledge Base
  4. Message Setup
  5. Message Templates
  6. Buttons (Email Only)

Buttons (Email Only)

Email messages can contain buttons. Buttons can send the user to a specific url.

Inserting a generic button into your email message

You can insert a generic button easily via the “Insert Field” menu when editing an email message.

Apptoto interface displaying how to add button to an appointment email

Doing so will insert

{{ URL | button: CAPTION, COLOR }}

so e.g.

{{ "https://www.apptoto.com/" | button: "Learn More", "green" }}

Which would result in

Example Apptoto appointment email with button inserted.

Using buttons to have client confirm, cancel, etc. (i.e. Action Buttons)

Reminder messages can include “confirm”, “cancel”, and “reschedule” buttons using the message.confirm_button, message.cancel_button, message.reschedule_button fields.

Booking messages can include “accept”, and “decline” buttons using the message.accept_button and message.decline_button fields.

For example, to include both a confirmation button and a reschedule button, then use:

{{ message.confirm_button }} {{message.reschedule_button }}

That will generate:

Example Apptoto appointment email with confirm and reschedule buttons inserted.

The message.confirm_button form will trigger an immediate confirmation if the client clicks it. Alternatively, you can use participant.confirm_button which will confirm if the client would like to confirm before marking the appointment as confirmed.